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Your search for keyword: ivr survey Contacts returned 139 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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The future of Government operations: Digital citizen survey by ComputerWeekly.com

May 02, 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Contact Zone Overview Video by Melissa Data Corp

April 2012 - (Free Research) This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output.
(VIDEO) VIEW ABSTRACT | GO TO

Webcast: Improving Contact Data Quality by Experian QAS

May 2012 - (Free Research) In this webcast, William McKnight reveals how contact data quality can impact your business and shares practical insights for measuring, improving, and maintaining enterprise-wide data quality efforts.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies

February 2011 - (Free Research) This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avaya Aura Contact Center Scripting Demystified by Global Knowledge

May 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize data quality for improved data management: IT software download by Melissa Data Corp

February 2012 - (Free Research) Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.
(DEMO) VIEW ABSTRACT | GO TO DEMO

SUMMARY RESULTS FROM THE BI SURVEY 10 by MicroStrategy Incorporated

May 2012 - (Free Research) Following nine other surveys, the BI Survey 10 analyzed the platforms of six of the largest BI vendors and asked 2,961 organizations across 80 countries many of the same questions as previous years. Read this now and learn how organizations view certain aspects of their BI tools, such as response time, performance, business benefits and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Creating and Maintaining a Clean Database by Experian QAS

November 2011 - (Free Research) Databases hold a wealth of important information but without proper upkeep it is worthless. Read this white paper to learn how easy it is to prevent huge database errors with data cleansing processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information security breaches survey 2012 by ComputerWeekly.com

April 2012 - (Free Research) Rising security breaches cost UK billions over the last 12 months as cyber attacks reached record levels, according to the 2012 Information Security Breaches survey.
(IT BRIEFING) VIEW ABSTRACT | GO TO

BMC Mainframe Survey 2011 by ComputerWeekly.com

September 2011 - (Free Research) Big businesses are planning to grow their mainframe computer capacity despite the downturn  this survey of 1,347 large mainframe users worldwide by BMC Software reveals.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

2011 IOUG Data Security Survey: Databases More at Risk Than Ever by Oracle Corporation

October 2010 - (Free Research) IT professionals were recently surveyed on their data security practices. The results were disturbing with 60% saying that a data breach is likely, or they’re not sure what to expect, over the next 12 months. Download this complimentary copy of the 2011 IOUG Data Security Survey Report and see how your organization measures up.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Harvey Nash CIO Survey 2012 by ComputerWeekly.com

May 2012 - (Free Research) CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Best Practices for Wireless Site Design by Fluke Networks

December 2007 - (Free Research) <p>Uncover the three phases of wireless site design and learn how your organization can deploy an efficient wireless network with the help of site surveying. </p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Steps to Enterprise Resource Planning Implementation Success by IFS

January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smart  Organisations by ComputerWeekly.com

October 2011 - (Free Research) Download this report to learn how your organisation can use smart technology to drive innovation and enhance your competitive position, without breaking the bank.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Health Care Business Intelligence and Analytics Report by SearchHealthIT.com

September 2011 - (Free Research) Explore the impact of business intelligence in provider settings, and the results of the SearchHealthIT.com reader survey, in this exclusive report.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Servers for SMB Survey by Dell, Inc. and Intel

April 2010 - (Free Research) Take the "Servers for SMB Survey" and share your input on server selection, application upgrades, and processor selection & preferred vendors.
(ASSESSMENT TOOL) GO TO

Password Management Survey by LEGACY - DO NOT USE - Siber Systems

September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing the Rapid Rise in Database Growth: 2011 IOUG Survey on Database Manageability by Oracle Corporation

December 2011 - (Free Research) This survey explores the biggest issues and solutions around managing today's growing database environments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Server Virtualization for Small to Mid-sized Business Survey by Dell and VMware

April 2010 - (Free Research) What brand of servers do you currently have in place? What kind of virtualization software do you currently have installed in production? Take the "Server Virtualization for Small to Mid-sized Business Survey" to provide your input on virtualization for SMBs and learn about virtualization solutions from Dell and VMware.
(ASSESSMENT TOOL) GO TO

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