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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.
One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances by PistolStar, Inc.
August 26, 2009 - (Free Research) PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.
Password Management Survey by LEGACY - DO NOT USE - Siber Systems
September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
Apps that add business value by BlackBerry
April 2012 - (Free Research) Not having an effective mobility strategy in place can put personal and business data at risk. This webcast examines new BlackBerry tools and features you can leverage immediately to strengthen security and empower users.
RHEV for Servers: Competitive Pricing whitepaper by Red Hat
May 2012 - (Free Research) <p>This document compares the pricing of Red Hat Enterprise Virtualization (RHEV) with the pricing of VMware vSphere 5 for server virtualization. Inside, find detailed pricing comparisons for the use cases of 100 and 250 virtual servers.</p>
RHEV for Desktops: Competitive Pricing Whitepaper by Red Hat
May 2012 - (Free Research) This document compares the pricing of Red Hat Enterprise Virtualization for Desktops (RHEV) with the pricing of VMware View 5 for desktop virtualization. Access a detailed price comparison for the use cases of 100 virtual desktops.
Serena Service Manager: Demo by SERENA Software, Inc.
April 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
Price. Performance. Advantage. Red Hat Enterprise Linux on the HP ProLiant DL980 Server by Red Hat and HP
March 2012 - (Free Research) Inside, learn more about a larger x86 platform designed for Linux and enterprise applications that can help address many of your top IT challenges including high availability and scalability demands, the reliability to handle high-density virtualization, lower operating costs, and reduced server sprawl.
New ways of working - Microsoft’s ‘mobility’ office by ComputerWeekly.com
June 2010 - (Free Research) There is a common expectation among forward-looking companies that through the use of information technology new ways of working can be created that will enhance workplace conditions with such an effect as to improve employee satisfaction levels, increase productivity and ultimately impact positively upon company performance.
Strategy Guide to Converged Infrastructure in K-12 Education by HP & Intel
October 2011 - (Free Research) This white paper will shed light on how converged infrastructure is uniquely positioned to help schools deliver state-of-the-art capabilities at affordable price points and without taxing internal IT resources.
How Ethernet Fabrics Can Help Build the Network of the Future by Brocade
January 2012 - (Free Research) Getting ready for the cloud isn’t always easy, especially when faced with budget constraints. Learn how Ethernet fabrics are a viable option to optimize your network and enable the cloud, even under a tight budget.
The Brocade Mobility TCO Advantage by Brocade
July 2010 - (Free Research) Achieve lower capital expenses and lower operating expenses with the right enterprise Wireless LAN solution.
Data Center Energy Efficiency Self-Assessment Tool by IBM
November 2010 - (Free Research) With rising energy prices and increasing building costs, a data center’s running costs can have a big impact on your operational expenses. Try our online data center energy efficiency self-assessment tool to gauge your current energy usage and see how you can help reduce your data center operational costs.
Slash Your Bill Cycle, Improve Your Cash Flow by Autotask Corporation
December 2010 - (Free Research) “Before Autotask, we were spending way too much time billing and invoicing. Now an invoice goes out half an hour after the work was completed.” Richard Fitzgerald, President of 2GEN Pty LTD
Best Practices for Mobile Device Management by GroupLogic
February 2012 - (Free Research) This e-guide from SearchConsumerization.com explores best practices for mobile device management in the enterprise and why your strategy must evolve as the phone technology does.
6 Ways to Justify Prices and Rein in Costs with Enterprise Software by Epicor Software Corporation
May 2012 - (Free Research) <p>Read this white paper to learn how medical manufacturers are using enterprise resource planning (ERP) software to reduce the costs of their operations as well as justify current prices to insurers based on success rates and patient value.</p>
The Hidden Costs of Self-Signed SSL Certificates by Symantec Corporation
May 2012 - (Free Research) Many IT professionals believe that self-signed SSL certificates can help lower security costs. Unfortunately, aside from the certificate itself, there are a number of other costs. This paper uncovers the true total cost of ownership for self-signed SSL certificates and why they are costlier and riskier than working with a trusted security vendor.
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