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Building a Clear and Socially Connected Enterprise by SAP America, Inc.
December 31, 2010 - (Free Research) Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
Maximizing UPS Availability by Eaton Corporation
February 07, 2012 - (Free Research) This paper explores how you can optimize UPS availability by focusing on minimizing repair time and maximizing redundancy, both inside your UPSs and across your power protection initiatives. Also learn why modular UPS designs provide superior availability even though they typically contain more parts that could potentially fail.
Operational Intelligence - Boosting Performance with 'Right Time' Business Insight by IBM
January 24, 2012 - (Free Research) This report from Aberdeen looks at how leading companies are using business intelligence (BI) to achieve superior performance in sales management, customer service and financial efficiency. Read how your organization can achieve similar performance by following specific steps and actions.
How Ruggedness Reduces TCO for Mobile Computers by Intermec
May 11, 2011 - (Free Research) General-purpose PDAs and ruggedized enterprise mobile computers are made for separate markets, designed for different tasks, and vary by their size, weight and materials. But the biggest difference between these device types is their total cost of ownership (TCO). This white paper explains how your business can get TCO as low as possible.
STA Travel’s Website Performance Flys with Riverbed by Riverbed Technology, Inc.
November 09, 2011 - (Free Research) The company turned to the Riverbed® Stingray™ Traffic Manager for support. This cost-effective solution deployed quickly, improved the website’s performance and uptime, and provided a superior online experience for its customers.
The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.
July 12, 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
Analyst's take: Foglight helps telecomms company find savings and boost efficiencies by ComputerWeekly.com
January 12, 2011 - (Free Research) After implementing Foglight, a major telecommunications company gained the ability to monitor and control its entire IT applications infrastructure in greater depth avoiding downtime and extra support staff, while boosting efficiencies of business-critical applications and staff productivity.
Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc.
February 2006 - (Free Research) Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers.
CW+: Analyst's take: Leveraging IBM Cognos software with training by ComputerWeekly.com
December 2010 - (Free Research) When IBM Cognos users complement their deployments with formal training services, end users become more productive, report building costs are reduced, and more end users adopt IBM Cognos tools such as BI and PM.
Customer Testimonial eBook: Run Better with SAP In-Memory Appliance by SAP America, Inc.
August 2011 - (Free Research) SAP HANA is at the heart of SAP's renewal and is core to everything we are working on. It is a foundation to deliver real-time analytics and amazing new business applications, while dramatically simplifying our customers' IT landscapes. In these videos, customers describe, in their own words, the business impact of HANA.
Big Data Integration: Achieving Positive ROI in the Era of Exponential Data Growth by Syncsort
March 2012 - (Free Research) Attend this webinar to learn about Forrester's Total Economic Impact (TEI) framework and how you can use it to identify high-ROI data integration solutions for your own organization. An overview of Forrester’s DMExpress analysis, with financial results and customer interview highlights, will also be presented.
Differentiate Your Company with Complete CRM by Oracle Corporation
February 2009 - (Free Research) This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
The Future of Loyalty by SAP America, Inc.
December 2011 - (Free Research) Read this paper to learn how the changing face of customer loyalty is affecting retailers now and in the future. Learn how to gain advantage from more adept use of technology and data, and the importance of effective customer insight to stay attuned to fast-changing customer behavior and sentiments.
A Superior Hardware Platform for Server Virtualization by Dell, Inc. and Intel
August 2011 - (Free Research) Server virtualization is an increasingly common tactic used to boost data center performance. Access this exclusive white paper learn both why the most up-to-date server hardware is a necessity for a virtualization deployment.
Achieving Superior Manageability, Efficiency, and Data Protection with Oracle’s Sun ZFS by Oracle Corporation
December 2010 - (Free Research) Oracle’s Sun ZFS Storage software is the key ingredient that enables Oracle's Sun ZFS Storage Appliances to deliver unmatched simplicity, ease-of-use, increased storage efficiency and industry leading price and performance. The software includes a rich set of data services, all of which are bundled with Sun ZFS Storage Appliances.
Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
The Desktop Admin's Guide to BYOD: Pros and Cons of BYOD by Aerohive Networks
May 2012 - (Free Research) Despite the fact that BYOD and BYOPC can reduce costs, add IT flexibility, and keep employees happy, they are not without issues. Check out this E-Book from SearchConsumerization.com to learn the promises and pitfalls of BYOD and BYOPC and discover how to successfully embrace them in your organization.
Checklist for an Employee-Owned Notebook or PC Program by Citrix
February 2011 - (Free Research) Interest in offering employee-owned notebook programs (also referred to as "BYO", “BYOC” and “Bring Your Own Computer”) is growing due to better technology, rising user demand and increasing pressure on organizations to reduce costs. A realistic preparedness assessment is critical to meeting business objectives and avoiding additional costs.
Integrating NOSQL Data Sources with Data Virtualization by Composite Software
March 2011 - (Free Research) NOSQL data stores are proliferating as a means of supporting web-scale data. There are a wide variety of NOSQL systems, each with their own set of use-cases and advantages. This paper describes the primary NOSQL data sources in the market today and how to integrate them with other sources using the Composite Data Virtualization Platform.
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