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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Ensure High Availability with Proactive Support Services by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management. </p>
A Better Option for Hardware and Software Support by Hewlett-Packard Company
May 11, 2012 - (Free Research) Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly.
Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.
DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution.
SAP Portal Content Management Video/Self Running Demo by SAP America, Inc.
May 21, 2012 - (Free Research) The SAP Portal Content Management application allows you to integrate content into workflows and enterprise workspaces of the SAP NetWeaver Portal component. Watch this video demo to learn how the tool helps enhance employee communication and collaboration while streamlining the document management process.
Run Better Together – SAP and OpenText eBook by SAP America, Inc.
May 23, 2012 - (Free Research) This paper looks at enterprise content management and how you can leverage business information to gain a competitive edge.
Improving the efficiency, accuracy and cost effectiveness of core business activities by IBM
February 14, 2011 - (Free Research) Legacy enterprise content management (ECM) systems are no longer functionally viable, meaning it's time to adopt a new solution. Read this paper and learn about a modern, innovative ECM solution that seamlessly integrates advanced case management and compliance capabilities to address today's business, reduce risk and costs and increase revenue.
Getting to Know Alfresco 4 by Alfresco Software
May 08, 2012 - (Free Research) This webcast delves into the features and capabilities of Alfresco's enterprise content management platform.
Alfresco Mobile by Alfresco Software
May 08, 2012 - (Free Research) This webcast takes a look at tablets in the enterprise, their content management capabilities, and how your business can make the most out of this relatively new technology.
Alfresco 4: Scalability and Performance by Alfresco Software
May 07, 2012 - (Free Research) This webcast examines changing ECM needs, how you can update your system accordingly, and an overview of Alfresco's ECM platform.
Best Practices for Secure Enterprise Content Mobility by Accellion, Inc.
March 30, 2012 - (Free Research) In this asset, learn how secure enterprise content mobility can help give your employees access to critical business data anywhere, anytime, and on any device – while you can still make sure it’s safe and secure.
Government Experts: Content Analytics and ACM by IBM
March 20, 2012 - (Free Research) Hear how agencies are using technology to tackle challenges, such as fraud and cyber security, as well as to innovate, such as with crime intelligence.
Words and Numbers: Converging better case files and analysis by IBM
March 20, 2012 - (Free Research) Find out how IBM Case Manager and IBM Content Analytics can help public sector organizations more effectively manage case files and how government workers can do more work in a shorter period of time.
Content monitoring in the enterprise by McAfee, Inc.
February 14, 2012 - (Free Research) This presentation offers a strategic look at enterprise content monitoring and provides guidance on how key technologies can underpin necessary control sets for your organization.
SharePoint 2010 Document Sets: Better Ways To Manage Content by Global Knowledge
November 22, 2010 - (Free Research) This paper examines the various benefits of using document sets. Document setsare an excellent solution that enables teams of users to handle multiple related documents as a group. All-in-all, document sets are designed to make your life easier from the perspective of maintaining and finding similar content.
Optimize SharePoint Storage with BLOB Externalization by AvePoint, Inc.
October 28, 2011 - (Free Research) Finding the right storage option for your content management system perticualary, SharePoint, can be a challeneging task. BLOBs are emerging as a soild option for a low-cost and high performing storage.
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