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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Ensure High Availability with Proactive Support Services by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management. </p>
A Better Option for Hardware and Software Support by Hewlett-Packard Company
May 11, 2012 - (Free Research) Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly.
DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.
5 Best Practices for SAP® Master Data Governance by Winshuttle, LLC
May 25, 2012 - (Free Research) Read this white paper to understand the importance of master data governance (MDG) in addition to the use of ERP software for workflow processes that can help you anticipate potential issues.
Five Data Management Challenges in SAP Plant Maintenance by Winshuttle, LLC
May 24, 2012 - (Free Research) <p>One of SAP’s most popular modules, SAP Plant Maintenance (PM), runs best when you have achieved effect data management. In this white paper, find five common challenges that plant maintenance workers are faced with and ways to overcome them to maximize SAP PM effectiveness.</p>
Hosted UC&C: A Powerful Tool for Enterprise Success by Sprint
May 17, 2012 - (Free Research) Hosted unified communications and collaboration (UC&C) helps organizations deploy collaboration tools to their workers more quickly and efficiently than premise-based solutions. This whitepaper explores the benefits of hosted UC&C, how to get started, what to look for in a solutions provider, and more.
Business Intelligence Solutions For Financial Services by MicroStrategy Incorporated
December 14, 2011 - (Free Research) This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more.
SUMMARY RESULTS FROM THE BI SURVEY 10 by MicroStrategy Incorporated
May 24, 2012 - (Free Research) Following nine other surveys, the BI Survey 10 analyzed the platforms of six of the largest BI vendors and asked 2,961 organizations across 80 countries many of the same questions as previous years. Read this now and learn how organizations view certain aspects such of their BI tools, such as response time, performance, business benefits and more.
Information Governance: Business Imperative or Technology Asset? by Iron Mountain
May 01, 2012 - (Free Research) <p>In our expert research brief, discover why the experts believe the key to successful, effective information governance begins with communication and cooperation between IT and business leaders. Gain insight into key findings from our 2012 information governance survey of 233 IT, compliance and records management professionals.</p>
Winning with SAP-Integrated Workflow Solutions by Winshuttle, LLC
May 22, 2012 - (Free Research) Fostering a business environment that is able to easily adapt and transition to new and changing situations is crucial to your success. In this white paper, learn how to use a business developer model as a workflow strategy to increase your agility, productivity, and value.
Business Applications Digest: Licensing's Labyrinth by SearchSAP
April 20, 2012 - (Free Research) Read this expert e-zine to discover three ways to cut business applications costs. Inside, learn how to: identify unnecessary licenses;move applications to the cloud- and get the most from cloud provider service agreements; and select the right size integrator for your company.
Disaster Recovery by Sage Software
May 21, 2012 - (Free Research) The ability to stay up and running in the face of a hurricane, fire, flood, blackout, construction damage, or even a cyber-attack can be critical to the survival of your business. Check out this 2-page white paper to make sure your organization doesn’t get derailed when disaster strikes.
Dependable, Intelligent: Intel® Xeon® Processor Based Servers by Dell, Inc. and Intel
May 10, 2012 - (Free Research) Intel processors provide the performance you need to move forward with cloud computing, virtualization and consolidation. Use this guide to find out which Intel processor-based server can best meet the needs of your applications and users.
The Five Essential Elements of Application Performance Monitoring Chapter 1 by Quest Software
November 24, 2010 - (Free Research) Application performance monitoring (APM) is gaining traction in today's constantly changing and complex application environment. This paper outlines the increasing need for such a solution, offering insight into the five dimensions of modern APM, how to ensure a positive end-user experience, how to measure APM and so much more.
Protecting Private Data: 4 Encryption Choices by Iron Mountain
May 11, 2011 - (Free Research) Data protection is critical insurance against loss of data that could cripple a business. Creating a successful disaster recovery and data protection plan requires people, process and technology in the right recipe to be successful. It is not easy work, but it is essential work.
Leveraging Security In a Global Enterprise by FoxT
June 13, 2011 - (Free Research) This white paper will tell you why Enterprise Access Management can keep your business network more secure than other security tools, and will also help a CIO and CISO work together to achieve their top security goals.
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