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Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.
Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge
February 12, 2010 - (Free Research) Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes.
Presentation Transcript: Disaster Recovery Strategies for VMware Environments by Dell and VMware
April 15, 2011 - (Free Research) In this presentation transcript, expert Mike Laverick reviews the different disaster recovery options available for VMware infrastructures. He covers VMware Site Recovery Manager, host-based replication technologies, stretching high-availability technologies across multiple sites, and scripting custom solutions using PowerCLI.
The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare
February 2007 - (Free Research) Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.
Disaster Recovery Strategies for VMware Environments by Dell and VMware
April 2011 - (Free Research) In this webcast, expert Mike Laverick reviews the different disaster recovery options available for VMware infrastructures. His presentation covers VMware Site Recovery Manager, host-based replication technologies, stretching high-availability technologies across multiple sites, and scripting custom solutions using PowerCLI.
Forum Presidio - Open PGS Security Gateway - Regulatory Compliance by Forum Systems
Forum Presidio™ is a comprehensive secure content exchange platform that allows enterprises to immediately comply with Government privacy regulations using a low cost and easy to manage centralized solution. Forum Presidio™ can be used as a legacy-to-XML security bridge for a smooth migration to XML Web services.
Transforming the Finance Organization in the new decade by SAP America, Inc.
December 2011 - (Free Research) As economic cycles go through the ebb and flow of recession and boom, the underlying drivers of financial transformation in business enterprises also change. This is evident in the focus and direction of senior finance executives who have successfully steered their organizations through periods of recessions and prosperity.
Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel
April 2011 - (Free Research) More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk.
Instrumentation Laboratory supports double-digit growth with HP Networking by HP & Intel
October 2011 - (Free Research) Instrumentation Laboratory's objective was to expand network resources to accommodate double-digit business growth, acquisitions, facilities expansion, and rapid new product development and introductions across multiple locations— without increasing network management staff. Learn how HP Networking helped meet this objective.
GTE Federal Credit Union by Riverbed Technology, Inc.
January 2012 - (Free Research) Read this 3-page case study to learn how GTE FCU avoided a costly “forklift” upgrade and instead benefited with Riverbed Steelhead appliances by reducing data traffic by fourfold, achieving RPO objectives, and enabling rich, granular reporting capabilities.
IDC - Best Practices in Business Continuity and Disaster Recovery by Riverbed Technology, Inc.
January 2012 - (Free Research) Business continuity and disaster recovery can mean a rapid return to operations or financial downfall. This IDC white paper highlights the challenges and best practices for implementing continuity and recovery solutions, and details how Riverbed WAN optimization solutions enable firms to meet their recovery requirements.
Top Ten Things Every IT Pro Should Know about IE8 on Windows 7 by Global Knowledge
August 2010 - (Free Research) With each new version of Windows comes a new version of Internet Explorer, and in the case of Windows 7, it’s IE 8 (one of these days all Microsoft’s numeric product names might actually line up). What does the Windows 7 administrator or planner need to know about the new IE?
10 Tips for Creating Your Web Site by Global Knowledge Network, Inc.
March 2006 - (Free Research) The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live.
Five Ways to Optimize Offsite Storage and Business Continuity by Silver Peak
February 2012 - (Free Research) Supported by results from specific case studies, this whitepaper shows how you can finally meet your recovery objectives, provide seamless failover between multiple sites, improve remote application performance, and lower your ongoing bandwidth costs.
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