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Metrics for Social Customer Service by SAP America, Inc. July 25, 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems. (EBOOK) VIEW ABSTRACT | GO TO

Electrical Efficiency Measurement for Data Centers by APC by Schneider Electric October 2010 - (Free Research) This paper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight June 2008 - (Free Research) For every area of your datacenter, Sun Professional Services has created a tailored assessment service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quantifying the Business Value of VMware View - Webcast by VMware, Inc. February 2012 - (Free Research) Many enterprises have discovered that the use of virtualization to support desktop workloads creates a range of significant benefits. This VMware sponsored webcast with IDC will provide both quantitative measurement of the business value -- defined as the expected ROI -- and qualitative analysis associated with the use of VMware View™. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Automating User Provisioning: A User’s Perspective by Oracle Corporation April 2011 - (Free Research) Catch this FREE webcast to find out how Educational Testing Service (ETS), a private nonprofit organization devoted to educational measurement and research, is leveraging Oracle Identity Manager to meet its user administration needs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Optimizing the Data Center with Energy Efficient Servers by Dell, Inc. and Intel June 2009 - (Free Research) The Dell Energy Smart architecture provides a comprehensive, system-wide approach to balancing performance and energy use in new 11th-generation Dell PowerEdge servers - capabilities that are critical to simplifying IT and meeting the power and cooling challenges of enterprise data centers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overall Equipment Effectiveness: Monitor and Improve the Effectiveness of Your Manufacturing Processes by Plex Systems February 2012 - (Free Research) This white paper presents a thorough understanding of what overall equipment effectiveness (OEE) is, how it works, and the countless benefits that result from its use. Also discover tools that enable you to accurately measure OEE so you have a clear picture of how it's improving your process efficiencies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP and Environmental Footprint Management for Manufacturers by IFS January 2012 - (Free Research) This white paper examines not only the technologies, but the organizational dynamics necessary to successfully implement an environmental footprint management program that can encompass all organizational impacts on the environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Governance Online Symposium -- E-discovery and the Cloud by SearchCompliance.com November 2011 - (Free Research) The cloud has the potential to radically change e-discovery. Cloud applications can help data integration and reporting, and eliminate redundancy and disparate data management apps in the enterprise. However, the cloud also increases security risks and introduces some loss of data control. (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

HP Data Center Smart Grid: An HP Converged Infrastructure Innovation Primer by HP and Intel May 2011 - (Free Research) By helping your data center more accurately visualize and control energy use, you'll reclaim facility capacity and optimize energy use en route to reducing costs for your organization. Read this white paper for the details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Virtualization Management Needs Revamping by CA Technologies. August 2011 - (Free Research) Most enterprises that have deployed virtualization have realized substantial benefits including more agile server consolidation, provisioning, or providing disaster recovery. However, most enterprises are only 30% virtualized. Learn about management and performance measurement tools that help provide further growth in virtualization systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streamlining network connectivity for agile data centers by Dell, Inc. and Intel April 2011 - (Free Research) Administering routine network processes can take time away from critical tasks. Dell™ Advanced Infrastructure Manager (AIM) software automates network connectivity, reconfiguration, and workload retargeting to boost data center efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplifying the Network with 10 Gigabit Ethernet Unified Networking by Dell, Inc. and Intel November 2011 - (Free Research) Unified networking over the 10 Gigabit Ethernet in the data center offers numerous benefits for the virtualized data center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intel Simplifies the Data Center by Dell, Inc. and Intel November 2011 - (Free Research) Intel Corporation is simplifying the data center even more by introducing a free new technology that enables all data center traffic to run over a single cable using the Intel 10 Gigabit Ethernet (10GbE) Server Adapter X520 family. (PRESS RELEASE) VIEW ABSTRACT | GO TO

Unified Networking on 10 Gigabit Ethernet by Dell, Inc. and Intel November 2011 - (Free Research) Unified networking over 10 Gigabit Ethernet in the data center offers many benefits, including a simpler infrastructure, lower equipment and power costs, and the flexibility to evolve as the virtualized data center does. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Eliminating Virtual Network Complexity by Dell, Inc. and Intel March 2011 - (Free Research) This paper provides network architects and decision makers with guidance for moving from GbE to 10GbE networking in their virtualized data centers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Efficient Management for Dynamic Data Centers by Dell, Inc. and Intel February 2011 - (Free Research) This interactive webcast explores ways to simplify infrastructure management to achieve the next level in IT efficiency. The hour-long event focuses on how Dell's Advanced Infrastructure Manager eliminates the silos that encumber IT management, enabling IT groups to manage servers, networks and storage as a single pool. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Real World Data Center Management: Part 3 by Dell, Inc. and Intel September 2011 - (Free Research) In this video, Christian Liem, Server Manager at Gensler, shares his views on capacity planning, automation, the value in standardizing IT resources, both the technology and the process for delivering it. Watch this video to learn more about the issues and progress on their virtualized environment. (VIDEO) VIEW ABSTRACT | GO TO

HP Converged Infrastructure - Unleash Your Potential by ePlus Technology February 2012 - (Free Research) To combat IT sprawl, many businesses are turning to server virtualization. However, virtualized environments place huge demands on network and storage infrastructure. Discover how HP's converged infrastructure offers businesses a way to bring together all IT resources and eliminate sprawl. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Roxbury Community College delivers exceptional technology experience with HP Networking and Converged Infrastructure by HP and Intel February 2012 - (Free Research) This case study explains how one organization within the education industry improved network performance and IT reliability while reducing physical server count and power and cooling demands all with converged infrastructure solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Proactive Network Monitoring and Management by Nimsoft, Inc. January 2012 - (Free Research) Uncover how monitoring technology can equip network administrators with the vital insights needed to govern and ensure availability of servers and applications, whether managed locally or in the cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Vyatta Network OS - Version VC6.3 by Vyatta Inc. February 2011 - (Free Research) Vyatta provides softwarebased networking and security software that uniquely satisfies emerging IT architectures that are leveraging virtualization, multi-core server platforms and cloud computing models. The Vyatta Network OS includes:Dynamic Routing (BGP, OSPF, RIP) Stateful Firewall IPSec VPN Intrusion Prevention SSL OpenVPN Secure Web Filtering (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

The Disaggregation of the Enterprise Network by HP and Intel February 2012 - (Free Research) Market competition, innovation and a renewed focus on business requirements have led to a resurgence of multivendor network architectures. Access this resource to learn more about this renewed approach that can improve functionality and lower costs with little or no additional operational complexity. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

What’s New in VMware vSphere 5: Networking by Dell and VMware February 2012 - (Free Research) Explore enhanced networking tools and capabilities in vSphere 5.0 that can simplify the tasks ofnetwork admins by providing increased visibility into virtual infrastructure traffic, greater network I/O control, and end-to-end SLAs for critical applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Low Cost, Secure and Reliable Email with SaaS-based Unified Email Management by Mimecast April 2011 - (Free Research) This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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