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Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
Agility Meets Stability: Best Practices for Application Integration by IBM
December 28, 2011 - (Free Research) In this white paper, Dan Moore, the senior vice president of professional services at IBM, Cast Iron reviews the current application environment in light of emerging trends, describes an ideal complete integration solution and discusses common sense best practices as well as pitfalls.
How to use Collaboration Oriented Architectures by ComputerWeekly.com
November 10, 2010 - (Free Research) Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1.
The Five Phases of Capture: Where do you land in the capture continuum? by IBM
May 22, 2012 - (Free Research) The era of capture is in full stride as organizations are capitalizing on today's innovative capture technologies to reduce costs, eliminate paper-based functions and comply with regulatory requirements. But where do you stand on this capture continuum? This paper, outlining the five phases of capture, can help you decide where you need to be.
Need a Modern Alternative to Your Costly ERP Software? Look No Further by Workday
December 31, 2011 - (Free Research) Traditional enterprise resource planning (ERP) systems are too heavy, too complex, and too expensive. Read this paper to discover an alternative ERP strategy that provides the agility, visibility and controls beyond basic accounting needed in today’s climate of constant change, increasing regulatory oversight, and instant information access.
10 Reasons to Modernize the Desktop: CIO by Dell and VMware
August 24, 2011 - (Free Research) IT departments need a solution that meets the evolving needs of both the employees and IT— something not possible with a traditional PC model. This paper illustrates the benefits of moving beyond the physical PC to a modern desktop that is highly flexible, easy to manage, customizable to suit users’ needs, and ready for new and future technology.
Planning for Your Storage Needs in a Virtualized Environment by Dell and VMware
January 24, 2012 - (Free Research) As SMBs continue to rapidly virtualize their data centers, they must keep in mind the effect of virtualization on storage. In this white paper, discover how to evaluate and plan for storage needs in a virtual environment.
When Good Backups Go Bad: Data Recovery Failures and What to Do About Them by Symantec Corporation
November 22, 2011 - (Free Research) In this white paper, you'll learn about some of the most common pitfalls associated with backups and how to avoid them. You'll learn about the repercussions of poor/failed backups, and learn how to establish a backup strategy that can ensure minimal downtime during a disaster. Read on to learn more.
Enhance Business Insight with Globalized ERP Software
by Workday
December 31, 2010 - (Free Research) Enterprise resource planning (ERP) systems designed before the days of global competition are poorly integrated, expensive to maintain, and fail to provide enterprise-wide visibility, even with add-on functionality. Read this white paper to learn what functionality is needed to support today's requirements and how cloud-based ERP meets these needs.
Gap Analysis: The Case for Data Services by Red Hat
April 19, 2012 - (Free Research) <p>Read this white paper to fully understand the need for data services in today’s organizations. Then, learn why the best approach to fulfilling your data services needs might come in form of open source SOA – a cost-effective strategy for seamlessly integrating data services into your business.</p>
10 Security Concerns for Cloud Computing by Global Knowledge
March 17, 2010 - (Free Research) Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments.
Enhance decision making with smarter analytics by Sybase, an SAP company
May 09, 2011 - (Free Research) This paper explores Sybase IQ as the smart approach for businesses who need to analyze, compete and deliver. Analytics workbenches make development, testing, implementation and management of analytics environments faster and simpler than ever before.
Top 5 Tips for Choosing Mobile Printers by Intermec
May 12, 2011 - (Free Research) This white paper provides five fundamental tips for finding the mobile printer that provides the best fit. Find out more about these fundamentals, what differentiates mobile printers, and how to select the model that will perform reliably, efficiently and affordably in your business.
Continuous Monitoring: Responding to New Threats in More Complex IT Environments by Tripwire, Inc.
February 24, 2012 - (Free Research) Governments today are focusing on the practice of continuous monitoring as a means to providing the much needed balance between data access and protection. In this paper, learn more about continuous monitoring, including what is it and why it’s needed, guidelines for implementing it, key capabilities of an effective solution, and more.
Simplifying Entry-Level Backup/Recovery — Quantum Offers New Scalability for the SMB by Quantum Corporation
December 17, 2009 - (Free Research) In order to deal with unprecedented data growth, small and medium sized businesses (SMBs) need to look into solutions tailored to their specific and changing needs. Read this analyst brief to learn SMB storage best practices, and learn about Quantum’s new additions to the SMB storage market.
The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare
February 2007 - (Free Research) Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.
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