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Your search for keyword: National Virtual Call Center returned 1660 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Building blocks for data center DNA by Dell, Inc. and Intel
April 25, 2011 - (Free Research) By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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Quick Start Guide to Disaster Recovery by VMware, Inc.
December 01, 2011 - (Free Research) Virtualisation has made disaster recovery planning more important than ever before. This ebook presents key findings concerning the implications of a disruption and offers best practices for properly protecting your virtual environment.
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vCenter Operations by VMware, Inc.
March 01, 2011 - (Free Research) Virtualisation and cloud computing are causing many organisations to take a second look at their existing management processes. This product brief discusses how one management platform distinguishes itself in a highly competitive market and reveals exclusive results from recent research on this topic.
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Computer Weekly - 3 April 2012: Data security best practice by ComputerWeekly.com
April 03, 2012 - (Free Research) This week’s Computer Weekly kicks off our Buyer's Guide to data security by looking at the changing role of the IT security chief. We also examine why flexible working is proving so slow to roll out and we talk to the UK's air traffic control operator about its ambitious desktop virtualisation project.
(EZINE) VIEW ABSTRACT | GO TO

Data Center Servers and Storage E-book Chapter 1: Selecting a Server for Virtualization by Hewlett-Packard Company
March 24, 2011 - (Free Research) Selecting a new server is always a crucial call, but virtualization adds some wrinkles. Selection criteria should emphasize hardware attributes that demand serious consideration in a virtual environment. Read chapter one of this e-book and learn best practices and gain expert advice on selecting a server for virtualization.
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FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation
March 01, 2012 - (Free Research) This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: One Biomedical Firm's Search For Healthier Backups by FileTek, Inc. (E-mail this company)
April 19, 2012 - (Free Research) <p>Read this case study to learn about one biomedical research firm's search for more efficient backup and storage operations in today's data-intensive IT environments.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Magazine October 2011 by SearchStorage.com
October 05, 2011 - (Free Research) In the October 2011 cover story of Storage magazine, Phil Goodwin provides a status update on solid-state storage technology. Learn about the various use cases for solid-state storage and find out the different forms of solid-state technology on the market today.
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Micro Focus RUMBA makes the connection for REI by Micro Focus
May 14, 2012 - (Free Research) <p>Access this white paper to discover a solution to troublesome connectivity problems. This case study explores how REI provides its clients with a reliable connection.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Restore the IT Innovation Engine with Cisco Unified Data Center by Cisco Systems, Inc.
May 23, 2012 - (Free Research) <p>This white paper examines how data center costs fit into overall IT spending. Find out why virtualization and cloud computing call for a holistic approach that unifies management of networking, storage, and security resources.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation
December 01, 2008 - (Free Research) This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Increase Application Scalability and Improve System Utilization with Oracle VM Server for SPARC by Oracle Corporation
May 03, 2010 - (Free Research) This Oracle white paper describes the application of Oracle VM Server for SPARC to implement high-capacity enterprise systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase Application Scalability and Improve System Utilization with Oracle VM Server for SPARC by Oracle Corporation
May 03, 2010 - (Free Research) This Oracle white paper describes the application of Oracle VM Server for SPARC to implement high-capacity enterprise systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ovum: The changing face of multi-national mobility by ComputerWeekly.com
January 25, 2011 - (Free Research) Many multinational corporations (MNCs) aim to have a more centralized and unified approach to mobility, which they see as an essential component of their unified communications (UC) and broader ICT strategies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Dramatically Speed Accounting and Business Processes by Exact Software
March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Customers Discuss Oracle Database Security by Oracle Corporation
May 24, 2012 - (Free Research) <p>Oracle customers, TransUnion, CMC Markets, Diamond Resorts International and National Marrow Donor Program, discuss defense-in-depth database security with data encryption, privileged user access control, data masking, and consolidated auditing and reporting.</p>
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact
August 08, 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Redefining Backup & Recovery: A Call to CIOs by CommVault Systems, Inc.
May 16, 2012 - (Free Research) Modernizing your IT environment can be a futile development if you don't keep your backup and recovery operations up to speed.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MDM and data governance best practices by DataFlux Corporation
April 18, 2012 - (Free Research) This e-guide features two reports from the latest TDWI conference in Savannah, GA. Read  on to learn MDM advice and best practices from leading companies including Hallmark Cards Inc., Sallie Mae, National Instruments, Harvard Pilgrim Health Care and more.
(EGUIDE) VIEW ABSTRACT | GO TO

Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
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