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How to manage a mobile phone fleet by ComputerWeekly.com
November 24, 2010 - (Free Research) The expectations, working methods and tools used by employees in all organisations have changed as a result of advances in communications technologies.
Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.
Trial Software: Continuous Data Protection Management for Windows Laptops by Peer Software
October 22, 2010 - (Free Research) IT administrators estimate that close to half of all corporate data is held on employee laptops. However, data on laptops are normally the least protected corporate asset. To solve this, PeerSync provides centralized IT control for laptop backup. Download this trial software to experience this data solution.
The Keys to Laptop Backup and Mobile Data Management by Peer Software
January 23, 2012 - (Free Research) This white paper is here to clue you in on everything laptop backup. In this paper you'll learn about the differences in requirements between on-site and remote backups, how to configure, deploy and monitor a remote backup solution in real time, and how to ensure efficient and secure data transfer from any location. Read on for more.
Webinar: Mobile Applications Planning by Hewlett-Packard Limited
March 30, 2012 - (Free Research) <p>This webcast serves as a quick introduction to the services available to help you with mobility in the enterprise. Discover how these services can assist you develop your mobile strategy, write your mobility architecture, develop and deploy applications, and deliver both device and application life-cycle management. </p>
PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances by PistolStar, Inc.
August 26, 2009 - (Free Research) PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.
Password Management Survey by LEGACY - DO NOT USE - Siber Systems
September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
Case study: Microsoft Dutch HQ glimpses the future by ComputerWeekly.com
June 2010 - (Free Research) Microsoft has turned its Dutch headquarters into a radical experiment which the company believes could point the way to the future of the workplace. Its office at Schiphol airport has done away with dedicated desks and offices and it has given employees the freedom to chose where, when and how they work.
Achieve Workforce Continuity and Keep Your Business Running – No Matter What by Citrix
November 2011 - (Free Research) Unplanned business disruptions come at a high cost. In an emergency situation, desktop virtualization enables displaced workers to continue working from home, on any device – a tablet, a rented laptop, an old PC or a device they just purchased. Discover why desktop virtualization is a vital element of business continuity planning.
Lumension Sanctuary Device & Application Control for Endpoint Security -- 30-day Free Trial by Lumension
January 2008 - (Free Research) Protecting networks from malware can seem like an insurmountable challenge. In this 30-day free trial download, see how Lumension's Sanctuary Device and Application Control enable only authorized applications to run and only authorized devices to connect to a laptop or desktop, removing the risk of data leakage and malware.
Serena Orchestrated Service Management: Demo by SERENA Software, Inc.
April 2012 - (Free Research) Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective.
Serena Service Management: Free Trial by SERENA Software, Inc.
April 2012 - (Free Research) Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
Serena Service Manager: Demo by SERENA Software, Inc.
April 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
BYOD: Focus on User Experience, Not the Device by Avaya
May 2012 - (Free Research) <p>There’s more to bringing outside devices into your IT infrastructure than just connecting them to your network. For BYOD to really work, you need a comprehensive plan. Discover more in this research report. </p>
Apps that add business value by BlackBerry
April 2012 - (Free Research) Not having an effective mobility strategy in place can put personal and business data at risk. This webcast examines new BlackBerry tools and features you can leverage immediately to strengthen security and empower users.
The Good, the Bad, and the Unknown by McAfee, Inc.
April 2012 - (Free Research) <p>McAfee Application Control provides a new, timely, practical layer of systems security by blocking unauthorized applications. While it has some of the advantages of whitelisting, it avoids the operational and security limitations that have held back enterprise adoption of whitelisting technology.</p>
How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge
November 2009 - (Free Research) The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008.
DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution.
New ways of working - Microsoft’s ‘mobility’ office by ComputerWeekly.com
June 2010 - (Free Research) There is a common expectation among forward-looking companies that through the use of information technology new ways of working can be created that will enhance workplace conditions with such an effect as to improve employee satisfaction levels, increase productivity and ultimately impact positively upon company performance.
CW+ Roundtable: IT fights back to deliver business-related benefits by ComputerWeekly.com
July 2010 - (Free Research) There is no question that the past two financial years have been tough – IT budgets have been cut and IT managers have been under pressure to deliver more for less. But attitudes are changing, things are looking up and there’s a renewed sense of optimism within IT departments.
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