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InfoWorld Review: Dell AIM Automates Today's Data Center by Dell, Inc. and Intel
February 17, 2011 - (Free Research) Dell's adaptive infrastructure management (AIM) framework has something competitors don't: support for heterogeneous hardware. In a nutshell, it's possible to have a completely automated infrastructure using all Dell gear, or a nearly completely automated infrastructure using an array of hardware from other vendors.
Gartner: The future of videoconferencing by ComputerWeekly.com
September 01, 2010 - (Free Research) With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach.
JBoss Enterprise BRMS Value Proposition and Differentiation by Red Hat and JBoss
March 20, 2012 - (Free Research) Read this white paper to discover why JBoss Enterprise Business Rules Management System (BRMS), with the inclusion of complex event processing (CEP), might be the best BRMS option for you. Learn how it can improve business agility, reduce costs, and improve customer satisfaction in a wide range of enterprise and government settings.
HP Business Service Management by Hewlett-Packard Company
February 04, 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business.
Digital Transformation: Creating New Business Models Where Digital Meets Physical by IBM
May 01, 2012 - (Free Research) <p>Access this resource to discover what makes up an enterprise-grade digital transformation strategy. Gain insight into the 3 transformation paths available, 4 factors to consider before choosing a transformation policy, and 5 critical components an effective strategy must contain.</p>
Cisco Data Center Ethernet by Global Knowledge
July 15, 2010 - (Free Research) This white paper will provide an overview of some of Cisco’s data center platforms and their virtualization aware features; specifically the Nexus product line of switches (1000V, 2000, 5000, 7000) and the Cisco Unified Computing System (UCS).
Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
The value of mobile and social to CRM by ComputerWeekly.com
March 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.
Differentiate Your Company with Complete CRM by Oracle Corporation
February 2009 - (Free Research) This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
FCR Done Right! by Enkata Technologies
April 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
Business Answers at Your Fingertips: The Real-Time Value of BI by SAP America, Inc.
March 2011 - (Free Research) This Aberdeen Research brief hones in on the critical time element of a Best-in-Class BI strategy. The research shows that these top performers are leveraging real-time or near real-time analytics in order to proactively manage their business and drive substantial performance improvements.
Business Analytics at Your Fingertips: The Real-Time Value of BI by SAP America, Inc.
August 2011 - (Free Research) This Aberdeen Research brief shows the critical time element of a Best-in-Class BI strategy. The research shows that these top performers are leveraging real-time or near real-time analytics in order to proactively manage their business and drive substantial performance improvements.
Using Unified Customer Data Visibility to Improve Revenue, Retention and Satisfaction by DataFlux Corporation
June 2011 - (Free Research) While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs.
Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.
May 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
Analyst's take: IBM Cognos leverages value from SAP by ComputerWeekly.com
March 2011 - (Free Research) SAP users preparing to invest in functionality such as business intelligence (BI) or performance management (PM) should consider an IBM Cognos application.
Defining the 21st Century salesperson by SAP America, Inc.
May 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.
CRM Thought Leadership booklet by IBM
January 2012 - (Free Research) With instant access to information, customers expect a purchase experience that matches the ease and speed of the information-gathering experience. Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers’ terms.
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