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Your search for keyword: Calls Automate returned 337 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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How to Dramatically Speed Accounting and Business Processes by Exact Software
March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Building blocks for data center DNA by Dell, Inc. and Intel
April 25, 2011 - (Free Research) By simplifying and automating deployment, retargeting and provisioning workloads, and managing processes for virtualized systems, the Dell Virtual Integrated System (VIS) architecture empowers end users to access resources when they need them. Continue reading to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Call Recording with BlackBerry Smartphones by BlackBerry
May 03, 2012 - (Free Research) <p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation
March 01, 2012 - (Free Research) This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge
September 29, 2011 - (Free Research) Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Miercom Report Avaya WLAN Controller 8180 by Avaya
December 2011 - (Free Research) This is a lab testing summary report comparing the scalability and QoS for voice and video of Avaya’s WLAN 8100 versus 3 competitor’s products.
(TEST RESULTS) VIEW ABSTRACT | GO TO

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.
December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare
November 2007 - (Free Research) Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Blue Coat Accelerates Automated CLI Testing, Reaps New Efficiencies with FanfareSVT by Fanfare
December 2006 - (Free Research) Blue Coat needed to improve its test automation practices with tools & solutions that automate test cases during the development phase, increase test coverage, & identify changes that are not easily identified from build to build. Read why Blue Coat selected FanfareSVT test automation software to work seamlessly within its existing infrastructure.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Windows 7 Review Guide by Global Knowledge
May 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Magazine May 2011 by SearchStorage.com
May 2011 - (Free Research) Named as one of Storage magazine’s “Hot Technologies for 2011”, automated storage tiering is an effective way to make efficient use of installed data storage resources, and to take advantage of the high performance of solid-state storage.
(EZINE) VIEW ABSTRACT | GO TO

The Importance of Social Network Analysis for Communication Service Providers by Sybase, an SAP company
February 2012 - (Free Research) This brief paper details the need for social network analysis (SNA), new methods for conducting it and why Sybase IQ is well-positioned to aid in the analytical queries needed to perform such analysis.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VoIP: How to Plan for the Bandwidth and Calculate the Cost Savings by Global Knowledge Network, Inc.
October 2005 - (Free Research) The economic drivers for VoIP are catching the attention of CFOs, CIOs, and others involved in costs. Learn how to justify the costs of implementing VoIP and how to plan for its bandwidth.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How To Avoid Meetings - or at Least the Unproductive Ones by Global Knowledge Network, Inc.
July 2004 - (Free Research) We all have better things to do with our limited time, but we end up in numerous unproductive meetings. In this paper we will discuss why meetings fail, what are the alternatives to conventional meetings, and how to spot the meetings that should be avoided.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automating Sales Order Management with SaaS by Esker Inc.
May 2012 - (Free Research) Automated order management software can be expensive and complex to implement. Read this white paper to learn how leveraging SaaS for order processing automation can save you time and money.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automating Fax and Email Orders into ERP by Esker Inc.
May 2012 - (Free Research) <p>This white paper offers an overview of key considerations for implementing a strategy to automate fax and email orders (plus EDI, web and other order sources) into your enterprise resource planning (ERP) system.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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