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How Analytics Bring Organizations Closer to Their Customers by IBM
April 19, 2012 - (Free Research) Analytics offer insight and can help you make better, smarter decisions - both of which can enable positive customer experiences. In today's wide-open business environment, customers have plenty to choose from. This paper explains why using analytics to your advantage is key to fostering successful customer relationships.
Improving Sales Effectiveness In a Buyer's Market by SAP America, Inc.
April 18, 2012 - (Free Research) This paper seeks to get to the bottom of gaps in CRM initiatives, identifying specific changes that have occurred in the process, areas where it is falling short and other tidbits to consider as your strategies move forward. Read this and gain insight into the results of a survey conducted amongst 160 firms with annual revenues of $250 million.
Nucleus ROI Case Study: Cincinnati Zoo by IBM
April 19, 2012 - (Free Research) The Cincinnati Zoo is a shining example of how analytics and business intelligence (BI) can be used to derive valuable insight on your customers and turn it into smarter and better decisions. This case study shows how the zoo capitalized on a BI and analytics platform to increase revenue across all facets of its operation.
Unlock the Value of Social Media Data by Hewlett-Packard Limited
January 04, 2012 - (Free Research) Read this paper now to learn how you can implement social data practices into your current customer analytics program.
HP Business Intelligence by Hewlett-Packard Limited
February 17, 2012 - (Free Research) Learn how sound, enterprise-wide business intelligence practices can help your business improve customer relationships, manage risk, reduce costs, increase sales and more.
IBM Cognos TM1 Customer Case Study - Mitsubishi (Europe) Corp by IBM
September 16, 2010 - (Free Research) Read this case study and learn how Mitsubishi Corporation's European subsidiaries sought a system capable of automating planning and providing managers with the required information to make better-informed decisions. Discover how IBM Cognos offers them access to a centralised system, creates budget plans, reports and individual analysis.
All SaaS Is Not Created Equal by Oracle Corporation
January 31, 2010 - (Free Research) Read this guide to learn five areas to consider when choosing a SaaS CRM solution.
Differentiate Your Company with Complete CRM by Oracle Corporation
February 02, 2009 - (Free Research) This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
Operational Intelligence - Boosting Performance with 'Right Time' Business Insight by IBM
January 24, 2012 - (Free Research) This report from Aberdeen looks at how leading companies are using business intelligence (BI) to achieve superior performance in sales management, customer service and financial efficiency. Read how your organization can achieve similar performance by following specific steps and actions.
Customer Testimonial eBook: Run Better with SAP In-Memory Appliance by SAP America, Inc.
August 31, 2011 - (Free Research) SAP HANA is at the heart of SAP's renewal and is core to everything we are working on. It is a foundation to deliver real-time analytics and amazing new business applications, while dramatically simplifying our customers' IT landscapes. In these videos, customers describe, in their own words, the business impact of HANA.
Advanced Case Management for Smarter Energy and Utilities by IBM
October 2010 - (Free Research) <p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>
Turbocharge Analytics with Big Data and Data Virtualization by Composite Software
June 2011 - (Free Research) As the fastest growing segment in the business intelligence software industry, analytics are red hot. This white paper introduces the big data analytics opportunity, big data integration challenges, and the data virtualization solutions that can address these challenges.
10 Steps to a Single Customer View by Experian QAS
November 2011 - (Free Research) Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.
CRM Thought Leadership booklet by IBM
January 2012 - (Free Research) With instant access to information, customers expect a purchase experience that matches the ease and speed of the information-gathering experience. Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers’ terms.
Make smarter decisions with predictive analytics by Sybase, an SAP company
June 2011 - (Free Research) In this paper, discover how Sybase IQ infuses organizations with fast, flexible access to information and analytics. Explore trends, forecast supply chain inventories more accurately, and optimize marketing results in ways you never thought possible.
The Analytics Experience by IBM
October 2011 - (Free Research) The customer is king. Learn how analytics can help with the royal treatment.
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