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Your search for keyword: Building Customer Service Centric returned 2238 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Transforming the customer experience with technology by OpenText
March 27, 2012 - (Free Research) In this expert e-guide, readers will learn best practices for allocating resources for CEM and tips for taking an employee-centric approach to CEM.
(EGUIDE) VIEW ABSTRACT | GO TO

Including Business Content in a Comprehensive Information Management Program: Enhance Efficiency and Compliance Through Process-Centric Information Management by SAP America, Inc.
May 18, 2012 - (Free Research) This paper discusses content management, in specific process-centric information management, and the business benefits of this approach.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW Buyer's Guide: Optimising networks for cloud computing and virtualisation by ComputerWeekly.com
May 05, 2012 - (Free Research) This six-page Computer Weekly Buyer's Guide to cloud networking highlights the factors CIOs and senior IT professionals need to consider as they plan their networking  strategies.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices by IBM
April 16, 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Auto-Snapshot Manager/ VMware® Edition: Automated, Integrated, And Scalable Protection Of Virtual Machines by Dell | EqualLogic
November 2008 - (Free Research) Auto-Snapshot Manager/VMware Edition (ASM/VE) is a unique and innovative data protection feature of the Dell EqualLogic™ PS Series iSCSI SAN that enables fast online backups and quick restores of VMware virtual machines and VMFS file systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Business Process Manager -- A single, comprehensive BPM platform that easily scales from project to enterprise-wide programs by IBM
April 2012 - (Free Research) Read this white paper to learn all about IBM Business Process Manager V7.5, including the essential product features and functions, including information about migration and entitlements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: MWD Strategic Insight: Understanding your requirements: online communities and team workspaces by ComputerWeekly.com
September 2010 - (Free Research) An increasing number of organisations are considering how online communities and team workspaces can help them be more collaborative both internally and externally with customers and partners. If you’re thinking about, or have already started developing a strategy for an online community.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Reasons to Modernize the Desktop by VMware, Inc.
April 2012 - (Free Research) Faced with a growing number of client devices, new user requirements, and the challenges of desktop management, many companies are determining that the conventional PC-centric model is no longer effective. This white paper explores the concept behind desktop modernisation and outlines ten reasons to adopt it.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accenture Technology Vision 2012 by ComputerWeekly.com
January 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
(IT BRIEFING) VIEW ABSTRACT | GO TO

10 Reasons to Modernize the Desktop: CIO by Dell and VMware
August 2011 - (Free Research) IT departments need a solution that meets the evolving needs of both the employees and IT— something not possible with a traditional PC model.  This paper illustrates the benefits of moving beyond the physical PC to a modern desktop that is highly flexible, easy to manage, customizable to suit users’ needs, and ready for new and future technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Centric DLP by McAfee, Inc.
November 2011 - (Free Research) This report, by Jon Oltsik from Enterprise Strategy Group, examines the need for a new business-centric approach to DLP in order to align business and security requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond the Checkbox: A Sustainable Approach to Access Certification by Aveksa
December 2011 - (Free Research) This white paper shows you how to create a sustainable approach to access certifications and discusses how it enables your company to establish full visibility of user entitlements and roles and automate access certifications and compliance reporting.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WAN Optimization: Why Go Virtual? by Silver Peak
February 2012 - (Free Research) In this 3-minute video, you’ll learn from CEO Rick Tinsley about Silver Peak’s portfolio of virtual WAN Op solutions – from the high end VRX with 20X the capacity of any other virtual appliance to the self-service free downloads on the VX-Xpress Marketplace. Bonus footage includes real world results from two customers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.
May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.
October 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.
(EBOOK) VIEW ABSTRACT | GO TO

Online Marketing - How to Create Value from Today's Digital Environment by OpenText
March 2012 - (Free Research) In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Clear and Socially Connected Enterprise by SAP America, Inc.
December 2010 - (Free Research) Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mastering the Role of Data Integration in SOA Development by Oracle Corporation UK Ltd
February 2011 - (Free Research) Read on to learn five questions to ask in order to find out if you need a data integration solution, some of the main elements of a data integration solution, how to master the role of data integration and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FCR Done Right! by Enkata Technologies
April 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM solutions that offer real-time customer insights, integrate applications and build brand loyalty by IBM
January 2012 - (Free Research) Want to know how the most successful companies deliver exceptional customer value? Do you know the best practices for using customer analytics? This e-book answers these questions and a lot more about winning trends and practices in customer relationship management (CRM).
(EBOOK) VIEW ABSTRACT | GO TO

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com
September 2011 - (Free Research) Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.
(IT BRIEFING) VIEW ABSTRACT | GO TO

The Case For a New Data-centric DLP by McAfee, Inc.
September 2011 - (Free Research) Data Loss Prevention (DLP) has become a staple security measure for almost every enterprise. But many traditional DLP products cannot address today’s dynamic data security requirements. View this paper to explore why traditional solutions are no longer enough and the key requirements for effective DLP.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

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