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Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.
December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
Call Recording with BlackBerry Smartphones by BlackBerry
May 2012 - (Free Research) <p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>
Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
Ten Things You Should Know About SharePoint 2010 by Global Knowledge
November 2010 - (Free Research) This paper examines how your organization can benefit from the new version of SharePoint. Whether you are an end-user who wants faster queries and easier editing options; or an administrator who wants leverage when working with developers, an upgrade to the new version of SharePoint will definitely reap dividends.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com
March 2012 - (Free Research) In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.
Using Location Intelligence To Maximize the Value of BI by Esri
December 2011 - (Free Research) All these scenarios share the benefits and success from incorporating business intelligence (BI) and geographic analysis into their data analytics. Read this paper to learn about this new technique, location intelligence (LI), the technologies behind it and how it can significantly improve your business.
ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!
How to control abuse of social networking on mobile devices by ComputerWeekly.com
November 2010 - (Free Research) The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive.
Finding the Right Cloud Solutions for your Organization by HP & Intel
October 2011 - (Free Research) HP is driving the evolution of what we call the Instant-On Enterprise. It is an enterprise that embeds technology into everything it does to better serve citizens, partners, employees, and clients.
FCR Done Right! by Enkata Technologies
April 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
Using Voice over IP (VoIP) in Mobile Networks by Global Knowledge
June 2011 - (Free Research) While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape.
The Value of iLayer Management: A Technical Brief by Quantum Corporation
April 2010 - (Free Research) The following paper examines Quantum’s new Scalar tape libraries with integrated iLayer management. This technology was developed to improve data backup, giving its tape libraries disk-like management features. Read this paper now to get an in-depth look at these new tools.
Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation
December 2008 - (Free Research) This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system
Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
How To Avoid Meetings - or at Least the Unproductive Ones by Global Knowledge Network, Inc.
July 2004 - (Free Research) We all have better things to do with our limited time, but we end up in numerous unproductive meetings. In this paper we will discuss why meetings fail, what are the alternatives to conventional meetings, and how to spot the meetings that should be avoided.
Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
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