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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Perceptions of business technology in the 21st century by ComputerWeekly.com
February 09, 2012 - (Free Research) The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

SearchManufacturingERP.com Tip Guide: Manufacturing Social Media Software: Where it Makes Sense by Ariba, Inc.
February 08, 2012 - (Free Research) Facebook, Twitter, and LinkedIn have taken social media by storm, but widespread adoption of social networking systems in manufacturing has not taken off. In this guide, learn best practices for implementing social media software and highlights of the business benefits provided.
(EGUIDE) VIEW ABSTRACT | GO TO

February Essentials Guide on Threat Management by SearchSecurity.com
February 06, 2012 - (Free Research) Today, security pros must fight on multiple fronts as cybercriminals find new ways to exploit customers and their users. In this Information Security Essential Guide, get a comprehensive look into today’s threat landscape and gain new strategies to tackle emerging cyberattacks.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

The Social-Powered Enterprise by Salesforce.com
February 06, 2012 - (Free Research) This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates.
(EBOOK) VIEW ABSTRACT | GO TO

The Social Sales Revolution by Salesforce.com
February 06, 2012 - (Free Research) This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.
(EBOOK) VIEW ABSTRACT | GO TO

How CIOs can use big data for long term success by Dell, Inc.
February 03, 2012 - (Free Research) Although large data sets contain valuable business insights, they are often difficult for CIOs to manage. This expert e-guide from SearchCIO.com underscores the need for CIOs to make use of this information and describes new technologies that can assist them in their efforts.
(EGUIDE) VIEW ABSTRACT | GO TO

Maturing Your DLP Strategy for Today’s Threats by Sophos, Inc.
February 02, 2012 - (Free Research) Social networks have become a new avenue to cybercriminals today, using social engineering to exploit systems and data. In this expert resource, uncover how social networking is impacting data loss prevention (DLP) strategies and explore eight key questions to ask your vendor to help mature your DLP solution.
(EGUIDE) VIEW ABSTRACT | GO TO

Managing the customer experience across channels -- a manager's guide by Oracle Corporation
May 06, 2011 - (Free Research) This eBook explores optimizing and analyzing data collected from each channel and how to apply the findings to a customer experience management (CEM) strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nipping malware in the bud by M86 Security
February 01, 2012 - (Free Research) With social media, IT consumerization and today’s smart device explosion, enterprises are fighting malware on multiple fronts. But fighting malware making its way to the enterprise through social networks, iPhones and Androids, poses unique challenges. In this videocast, we look at some of the emerging antimalware countermeasures.
(VIDEO) VIEW ABSTRACT | GO TO

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com
October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Smarter Commerce for Consumer Electronics White Paper by IBM
January 30, 2012 - (Free Research) When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future of Business Collaboration by Citrix Online Go To Meeting
January 16, 2012 - (Free Research) Watch this on-demand webcast to hear James Ware, executive producer of the Future of Work ? Unlimited, talk about the issues and challenges surrounding remote collaboration and offer guidelines for succeeding in a world characterized by mobility, dispersion, technology and relentless change.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Communication & collaboration in the Enterprise 2.0 world by Huddle
December 29, 2011 - (Free Research) This informative paper describes enterprise 2.0, how you can make the leap from 1.0 to 2.0 as well as real-world examples of successfully engaging web content management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Mobile Strategies, Part 1: Harnessing the IT Consumerization Deluge by Dell, Inc. and Intel
January 25, 2012 - (Free Research) This presentation transcript reveals key findings from a recent consumerisation poll and provides recommendations and best practices to help organisations address these key topics. Obtain predictions for the future of the media tablet market and gain insight into five trends that are shaping the consumerisation landscape.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Accenture Technology Vision 2012 by ComputerWeekly.com
January 23, 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
(IT BRIEFING) VIEW ABSTRACT | GO TO

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.
October 17, 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.
(EBOOK) VIEW ABSTRACT | GO TO

Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Socialbomb Works with Riverbed in the Cloud to Keep TV Fan Base Engaged Online by Riverbed Technology, Inc.
November 09, 2011 - (Free Research) This case study examines how one company chose Riverbed® Stingray™ Traffic Manager to ensure that its advanced social network projects remained online, and that they provided detailed reporting during traffic spikes. 
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Glitch-Free Online Meetings: Newest Tools Minimize IT Support; Maximize Experience by Premiere Global Services
January 13, 2012 - (Free Research) The benefits of virtual meeting technologies are clear, but often the wrong software is adopted. Learn about the latest offerings in virtual collaboration and why your organization can benefit from a more effective solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AIIM Market Intelligence: Delivering the priorities and opinions of AIIM’s 65,000 community by Huddle
December 29, 2011 - (Free Research) Read the findings of an independent study by AIIM to gain valuable insight into enterprise 2.0 and how it's being used in today's businesses.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consumerization and Social Media: Where is the Business Return? by Dell, Inc. and Intel
October 01, 2011 - (Free Research) This white paper offers analysis of IDC surveys conducted in autumn 2011 of top IT leaders in Europe on the proliferation of social media and new access devices and their implications for business and government organizations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SQL Server 2008 Migration: Evaluate the Value of a SQL Server Upgrade by Dell, Inc. and Intel
August 16, 2011 - (Free Research) As IT budgets continue to slump, you'll need to develop a solid case for the SQL Server upgrade. Inside this e-Book, learn about the features that will get the management buy-in.
(EBOOK) VIEW ABSTRACT | GO TO

E-Guide: Key Strategies for Improving Customer Service in a Down Economy by Citrix Online Go To Meeting
January 12, 2012 - (Free Research) Read this e-guide and explore key techniques for using Web 2.0 technologies to improve your customer service, marketing and sales efforts. Discover a sound customer service strategy for your organization, as well as two types of online customer service initiatives.
(EGUIDE) VIEW ABSTRACT | GO TO

Session hijacking September 2011: How to protect your customers and your corporate data by VeriSign EMEA
October 27, 2011 - (Free Research) This paper explores the findings of a Computing survey that studied how decision makers viewed the threats posed by Firesheep and other hijacking attackers and what they did to mitigate them. View now to discover the key implications of these threats for corporate data security as well as customers and end users of websites.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Social Intelligence Discovery Workshop: Understand the social media opportunity by Hewlett-Packard Limited
January 04, 2012 - (Free Research) Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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