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Workforce Management Software Best Practices by Infor WFM Workbrain
February 07, 2012 - (Free Research) Workforce management (WFM) helps manufacturers improve operational efficiency and enable them to establish control over their enterprise. This e-guide offers an expert definition of WFM software and divulges best practice tips for deployment.
HR Best Practices: Delivering Strategic Value to the Enterprise by SAP America, Inc.
December 31, 2009 - (Free Research) To be a true strategic partner to management, human resources (HR) requires process and systems excellence. HR needs to know the business — the drivers, mission, and challenges. Read this IDC white paper to learn how to achieve excellence in HR by focusing consistency, integration, insight, responsiveness, and agility.
Leverage WFM for exceptional customer experiences by Infor WFM Workbrain
December 16, 2011 - (Free Research) Read this white paper to discover strategies for leveraging workforce management (WFM) to improve customer service, and thus increase customer satisfaction and retention.
Making WFM Work: Best Practices and ROI Model by Calabrio, Inc.
January 24, 2012 - (Free Research) There has been tremendous innovation in contact center workforce management (WFM) over the past three years, with new vendors and offerings entering the scene. Find out how the new generation of WFM solutions are easier to use, improve agent satisfaction, enhance customer experience and cut costs.
Tips For Choosing Workforce Management Software by Infor WFM Workbrain
January 24, 2012 - (Free Research) This guide provides tips and strategies for how to narrow your workforce management (WFM) software search. Use the steps provided to make the selection process less overwhelming and come out with a platform that is a perfect fit for your enterprise.
Web-Driven Workforce Management Software Branches Out by Infor WFM Workbrain
January 24, 2012 - (Free Research) This guide details how workforce management (WFM) software companies are incorporating support for mobile devices into their products and offering the application as software-as-a-service (SaaS). Read more to uncover the employee benefits associated with this strategy.
Tips For Implementing Workforce Management Software by Infor WFM Workbrain
January 05, 2012 - (Free Research) Explore this expertly-compiled e-guide to find out how support for mobile devices and Software as a Service (SaaS) WFM could expand the use of workforce management (WFM) software and help position it as a core enterprise platform.
Improving Employee Productivity with Cisco® Unified Mobility by Global Knowledge
August 27, 2009 - (Free Research) This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.
Dealing with Specific Types of Difficult People by Global Knowledge
October 2008 - (Free Research) One thing you can be sure of: If you don't do something about the "thing" that someone is doing that makes them difficult for you, you'll continue to get more of it.
Mobile Solutions for Increasing Sales Productivity and Revenue by Sybase, Inc.
March 2010 - (Free Research) The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization.
Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.
May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.
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